Terms and conditions

TERMS AND CONDITIONS

1. INTERPRETATION OF TERMS

In these Terms and Conditions, the following terms shall have the meanings set forth below:

• "Agreement" means the Agreement between Loyal Casino ("we") and you;
• "Website" or "Site" means the online gaming site operated by us through which we offer games to be played by customers.
• "Customer", "you" and "your" mean each person who opens an Account with us, plays a game or participates in any other activity on our Website.

2. USE OF THE WEBSITE

By accessing or using the Website and/or creating an Account with us, you agree to be bound by these Terms and Conditions.

We may modify these Terms and Conditions at any time without notice to you, which modifications shall be effective immediately upon posting on the Website.

Your continued use of our services will confirm your acceptance of such modifications. We reserve the right to discontinue or restrict access to this Site for anyone who uses it in violation of any applicable law or regulation.

3. AGE RESTRICTIONS

No person under 18 years old is allowed to open an account with us nor participate in gaming activities on our Website.

If we suspect that a customer is underage, we reserve the right to cancel their Account and withdraw their participation from all games available on this Site immediately.

4. REGISTRATION AND LOGIN PROCESS

To use our services or play our games, you must first create an account with us by following these steps:

• Visit our Website;
• Click "Register";
• Fill in personal details as required (name, email address, date of birth, postal address);
• Create a username and password;
• Accept the terms and conditions;
• Verify your email address.You will be provided with instructions on how to activate your Account.

5. SECURITY AND FAIR PLAY

We use best practices for security and fair play, including SSL encryption technology to protect your financial transactions and personal data. Our games are regularly audited by third-party testing organizations such as iTech Labs and eCOGRA.

The outcome of each game played on our Website is determined solely by chance through the Random Number Generator ("RNG").

6. WAGERING REQUIREMENTS AND CURRENCY LIMITS

Any winnings generated from bonus will be subject to a 20x wagering requirement.Maximum bet per spin/hand while bonus active: CAD $5.

Currency limits for withdrawals and deposits:

• Withdrawal limit: CAD $50,000 daily
• Deposit limit: As set by customer in Account settings

7. PROOF OF IDENTITY

We may request proof of identity to verify that our customers are at least 18 years old and comply with applicable laws and regulations.

Customers shall be required to provide a valid government-issued photo identification (such as passport, driver's license or national ID card).

Upon submission of the requested information by customer, we will process such verification within twenty four hours of request for further processing.

8. DEPOSIT AND WITHDRAWAL METHODS

We accept various payment methods including credit/debit cards Visa/Mastercard, Trustly, Skrill and Neteller; Withdrawals are made back to source or via bank transfer; Minimum withdrawal limit is CAD $20 and maximum daily limits apply (CAD $50,000).

9. RESPONSIBLE GAMBLING TOOLS

You may set various responsible gambling tools available through your Account settings including:

• Deposit limits
• Loss limits
• Session time limits
• Reality checks
• Time-outs
• Self-exclusion

These limits and restrictions shall be reviewed by you regularly to ensure they remain at a level that does not pose risks of adverse consequences for your personal, social or financial well-being.

10. GAMBLING PROBLEMS

If you experience difficulties with our games or need advice on responsible gaming practices please contact us via email (email address provided) and we will provide support where possible.

We are committed to maintaining a safe gambling environment and do not want any customer experiencing harm while using our services.

Customers should also seek further information from organizations such as the Responsible Gambling Council, ConnexOntario or other similar resources if necessary.

11. INTELLECTUAL PROPERTY AND PROPRIETARY RIGHTS

All content on this Site (including images, logos, trademarks, and all software, data, and other materials used in connection with the provision of gaming services) is our property.

By accessing our Website you are deemed to be agreeing not to reverse engineer any aspect of this Site or attempt to use it for your own purposes.

12. LIMITATION OF LIABILITY

Our liability under these Terms and Conditions shall be limited as follows:

a. In no event shall we be liable for damage (whether direct, indirect, incidental or consequential) suffered by customer which arises from a circumstance beyond our reasonable control.

b. You agree to indemnify us against all claims arising out of the breach by you of any obligation under this Agreement.

13. GOVERNING LAW AND JURISDICTION

The laws of Canada shall govern these Terms and Conditions.

Any disputes arising in connection with this Agreement will be resolved exclusively through arbitration or such other mechanism agreed upon by parties, with all costs incurred during resolution to remain paid by disputing party.

By continuing use our site, you agree that you have read these terms in their entirety and understood its provisions.